The Water Row Company is a subsidiary of the Govan Housing Group, which consists of Govan Housing Association as the parent company and their existing, well-established subsidiary company, the Home Team which carries out repairs and maintenance. Established in 2023, the Water Row Company is responsible for the management of third‑party provider lets, mid‑market properties at Water Row; commercial units and student accommodation.

We are seeking a dedicated and proactive Services Team Leader, who will be the key point of contact for customers receiving our Factoring and Property Management Services, as well as any potential customers. The successful candidate will be responsible for the development of the Factoring team members including performance and absence management. High levels of customer satisfaction is essential, while meeting key performance indicators and ensuring systems and processes are aligned to maximise efficiencies.

The right candidate will have a...