Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team! As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.

Responsibilities

• Work closely with services teams to create listings for virtual events to enable people to learn more about epilepsy.
• Create and amend webpages for our services.
• Arrange service users appointments and reschedule them as necessary in line with our service guidelines.
• Respond to enquiries via telephone and digital channels ensuring they are logged on our CRM.
• Utilise process mapping and...