ServiceNow Technical Architect

6 Month contract initially + Extensions

Based: 2-3 days p/w onsite in Crawley

Rate - £550 - £650 p/d (via Umbrella)

Key Responsibilities

• Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
• Lead architecture/design workshops, gap analysis, and provide technical governance.
• Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
• Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
• Establish and enforce platform governance, design standards, and release management processes.
• Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
• Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
• Support Lighthouse implementations as scalable models...