Role Overview

We are seeking a skilled ServiceNow Technical Analyst with hands on experience in the HR Service Delivery HRSD & CSM module. The ideal candidate will have strong technical expertise in ServiceNow platform configuration, HR workflows, and at least 3 full lifecycle HRSD implementations. This role involves working closely with HR and IT teams to design, build, and support scalable HR service solutions.

Key Responsibilities

• Lead and support end to end implementation of ServiceNow HR Service Delivery solutions
  Configure HRSD modules including Case Management, Employee Center, HR Services, and Lifecycle Events
• Participate in at least 3 full lifecycle HRSD & CSM implementations from requirement gathering to deployment and support
• Design and configure workflows, business rules, UI policies, catalog items, and automation scripts
• Develop and maintain ServiceNow integrations with external HR systems and enterp...