Job Description
Details:
Automation of routine tasks through ServiceNow including design, creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboardsComplete job responsibilities utilizing predefined release and change management processesContribute to continuous improvement of processes, standards, policies, working methods, and toolsDeliver a positive and value-added experience to clients in every interactionLoad, transform and maintain data interfaces between ServiceNow and other systemsMonitor logs, performance and overall health of ServiceNow instancesOn-time, on-budget delivery of responsibilities (PM)Other duties as assignedProvide guidance and training of system usage to clients and end usersRelentless pursuit of quality and complete adherence to coding and quality standardsRemain abreast of industry technical ...