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ServiceNow System Administrator

Company

Enterprise IT

Location

Parramatta, Australia

Type

Full-time

ServiceNow Platform Specialist (Contract)
📍 Parramatta (Hybrid)
💼 Immediate start
💰 Competitive daily rate

About the role
We’re looking for a hands-on ServiceNow specialist to take ownership of platform operations, support and governance in a large enterprise environment. This is a delivery-focused contract role with strong autonomy and impact.

Key responsibilities

  • Manage core platform administration (users, roles, access, jobs, notifications, MID Server)
  • Provide Level 2 support (incident triage, troubleshooting, minor enhancements)
  • Drive release and change management across environments
  • Maintain security controls (RBAC, ACLs, data access)
  • Own platform health (performance, errors, data quality, tech debt)
  • Lead upgrades and patching (impact assessment, testing, validation)
  • Support integrations (monitoring, errors, vendor coordi...

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