ServiceNow Managed Services Consultant (Makati) | Hybrid

Job Openings ServiceNow Managed Services Consultant (Makati) | Hybrid

About the job ServiceNow Managed Services Consultant (Makati) | Hybrid

Work Schedule: Morning Shift

Work Setup: Hybrid (3x onsite per week) | Makati

Eligibility: Open to local and expat candidates currently residing in the Philippines

Responsibilities:

• Managed Services Operations : Provide ongoing support for ServiceNow modules (ITxM, CSM, HRSD,IRM, SecOps, SPM), including incident resolution, problemmanagement, service request fulfillment, and change management.
• Platform Enhancements : Design and implement enhancements to ServiceNow workflows, forms,and reports, leveraging out-of-the-box (OOB) capabilities andminimal customization to improve functionality and user experience.
• Incident and Problem Resolution : Diagnose ...