Drive impactful ServiceNow solutions with CGI in a hybrid role based in downtown Toronto. Utilize your strong development expertise to enhance service delivery and meet business needs.
CGI is seeking a ServiceNow Expert with a focus on configuration and custom functionality. This hybrid position demands strong skills in Agile development, TDD principles, and a proactive approach to optimizing workflows. Your role will involve administration of ServiceNow environments, directly influencing the service catalog and user requests.
Key Responsibilities:
• Configure and administer ServiceNow environments effectively
• Design custom functionality per business requirements
• Enhance workflows for improved service integration
• Oversee the ServiceNow service catalog efficiency
• Participate in Agile development and utilize TDD practices
Requirements:
• Mandatory certifications: CSA and CAD
• Experience with ServiceNow modules and systems analysis
• Proficiency i...