Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£26,000 per annum

Location: Liverpool/Hybrid

Hours: 35 hours per week, full-time, permanent

About the Role

Do you have strong customer service experience? Are you confident and willing to learn? Have you worked within a fast-paced customer service environment?

We have an exciting opportunity for a Service Support Adviser within RIBA Contact Centre & Membership Servicing department.

In this important role you will act as the first point of contact, providing timely, effective and efficient support to all our RIBA members and customers. This role will also require you to become a specialist in many areas across the business to enable you to provide a knowledgeable level of support.

What are we looking for?

Es...