Are you our new service expert, who will help us go the extra mile?

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Responsibilities

How you pedal us forward!

• Work in the store and deliver outstanding Swapfiets service to members;

• You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;

• Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;

• You keep the shop clean, tidy and organized; 

• You will drive around the city b...