Service Scheduler / Administrative Coordinator

We are seeking a highly organized and dependable Service Scheduler / Administrative Coordinator to join our growing team. This position plays a key role in supporting our service and construction department by coordinating technician schedules, handling customer communication, and assisting with daily administrative operations within the fire alarm and low voltage industry, including but not limited to material ordering/tracking.

The ideal candidate is detail-oriented, able to multitask in a fast-paced environment, and provides excellent customer service while supporting technicians, project managers, and company leadership.

Responsibilities

• Schedule and coordinate daily service calls, inspections, preventative maintenance, and emergency service requests for field technicians.
• First line of communication, answering phones and relaying messages. Answering door and accepting deliveries. ...