Service & Operations Lead – Service Operations, Technology Directorate

Permanent

Full time

Location – Leeds or London

About the role

We’re seeking a BMC Helix developer to join our ITSM Tools team as an ITSM Technical Analyst where you’ll put your BMC Helix development expertise to work on a modern ITSM platform. We’re already well underway on our HelixGPT journey and you will play a key part in helping us deliver our roadmap.

Flexible Working Options

• Job share
• Flexible start and end time each day
• Ability to adapt calendar as needed (e.g., school run, gym, appointments)
• 50% in‑office attendance requirement spread across the month
• Compressed hours (subject to approval)
• Working from abroad (subject to approval)

Opportunities in Leeds

We’re excited to grow our presence in Leeds. Our modern, accessible office offers a ...