Description
Flow Technics is a family-oriented Midwest company based in Illinois. We have a need for a Service Manager.
The Service Manager is responsible for the continual growth and improvement of Safety, Efficiency, Quality and Financial Performance of the IL Service Center.
What You’ll Do
Demonstrates and promotes Flow Technics core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).Lead the Service team of service technicians.Continual performance oversight of the team. Includes oversight of safety, quality, efficiency and financial performance. Perform annual formal performance evaluations.Conduct Service Team meetings to communicate expectations and build the team.Continually improve shop teamworkDevelop and monitor customer service standards for each team member. Address c...