Elevate your career as a Service Manager at OpenRoad Lexus Richmond, where you’ll oversee the service department and enhance customer satisfaction. Utilize your 10 years of automotive experience to lead a talented team.
In this full-time role, you will manage staff recruitment and training to ensure exceptional service quality. Your responsibilities will include handling customer complaints professionally, boosting labour sales through effective promotions, and maintaining high standards for safety and quality control procedures. Collaborate with dealership management to strategize service department performance and participate in ongoing training.
Key Responsibilities:
• Recruit and train service department staff
• Handle customer complaints in a professional manner
• Increase labour sales through targeted advertising
• Review and evaluate service advisors' performance
• Maintain safe working conditions and equipment availability
Requirements:
• 10 years of ...