Rick Hendrick Chevrolet (Norfolk)


Location: 6252 Virginia Beach Blvd, Norfolk, Virginia 23502


Summary: To assist with managing operations of the service department and supervising service department employees. Responsible for assisting with operations, profitability, and customer satisfaction in the service department.


Supervisory Responsibilities: This job has direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Assists Service Manager as needed

+ Answers technical questions about vehicle problems, warranties, services, and repairs

+ Oversees service orders

+ Assists in diagnosing vehicle problems

+ Maintains service porter’s duties and responsibilities

+ Oversees administration of warranty claims

+ Oversees training and supervising of service department employees

+ Works with upper management and Human Resour...