Service Improvement Assistant

Join our Service Improvement Team and help improve how services are delivered across our city.

Why Newcastle City Council

Newcastle is an ambitious, forward-thinking city. At the Council, we’re committed to improving outcomes for residents through high-quality, responsive services. Our values – Proud, Fair and Ambitious – guide everything we do.

About the role

We’re looking for a Service Improvement Assistant to support the delivery of key priorities across Adult Social Care and Prevention.

This is a varied role where you’ll work across service improvement activity, programmes and day-to-day business support. You’ll help ensure workstreams are well organised, informed by good data, and delivered on time.

You will

• Support service improvement projects and workstreams
• Maintain plans, actions and documentation to track progress
• Research and analy...