Date: 14 Jun 2026

Location: NZ, 1010

Company: Auckland Council

Service Improvement Advisor – Technology Services

Drive meaningful service and process improvement across Technology Services

Hybrid working | Auckland

He angitūtanga: The opportunity

We’re looking for a Service Improvement Advisor to join our Technology Services team, focused on improving how our services work end-to-end.

This is a role for someone who enjoys understanding how things operate today, identifying opportunities to improve, and working collaboratively to design and implement better outcomes for both customers and internal teams.

You’ll play a key role in process improvement, service design, and continuous improvement initiatives across Technology Services. You’ll work with stakeholders to uncover pain points, map current and future processes, and help deliver practical, sustainab...