Provide in-house and on-site technical product support and installation.
Identify, analyse, and repair product failures; order replacement parts as required.
Conduct technical product training and user training for customers
Support sales & service teams at events/workshops
Perform routine servicing (contract & warranty).
Plan and conduct Preventive Maintenance.
Prepare technical reports and documentation.
Maintain excellent rapport and a healthy working relationship with customers.
Demonstrate initiative and the ability to work independently and effectively.
Requirements:
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