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Service Engineer L2: Incident Resolution & Automation

Company

Capgemini

Location

madrid, Spain

Type

Full-time

Capgemini is hiring for the position of Service Engineer L2 in Madrid, Spain. This role involves monitoring, troubleshooting, and resolving complex incidents in distributed service environments. Candidates should possess 1-2 years experience in service operations, expertise in troubleshooting, and experience with scripting languages like PowerShell, SQL, and Python. The role includes responsibilities such as conducting root cause analysis and collaborating with engineering teams to enhance service stability. Benefits include a flexible compensation plan and access to continuous learning programs.
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