Appealing Points:

• Opportunity to gain hands-on experience in ITIL-based service desk operations, including SQL-driven troubleshooting and data warehouse (DWH) operations


• Exposure to modern tools and platforms such as Power BI, Snowflake, and Informatica, with involvement in support application projects and operational improvements


• Collaborative environment working with customers and vendors, allowing you to strengthen communication, coordination, and teamwork skills