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Service Desk Analyst

Company

ECI

Location

New York, United States

Type

Full Time

About ECI

ECI is a leading global provider of managed services, cybersecurity, and business transformation for the financial services industry. We support more than , clients worldwide, representing over $ trillion in assets under management. Our mission is to provide stability, security, and operational excellence—so our clients can focus on running their businesses.


At ECI, our passion for technology is matched by our commitment to our people. We foster a culture of accountability, continuous improvement, and client-first thinking.


Work model: Onsite role based in our New York office (with potential flexibility based on business needs).


What You Will Do

  • Provide Level and Level end‑user support for Windows‑based environments across multiple client locations.

  • Deliver an exceptional client experience, particularly during high‑impact or VIP incidents.

  • Triage, diagnose, and resolve ...
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