Elevate service design at the Government of Alberta by applying for the Service Designer role for Alberta.ca. Collaborate with multidisciplinary teams to enhance user interactions in Edmonton.
This full-time position reports to the Director of Platform Strategy and focuses on delivering exceptional service design for the Government-as-Platform initiative. You will lead end-to-end designs, conduct research, and develop design patterns that enhance user journeys. Your efforts will ensure that services are aligned with user needs, trust, and accessibility standards.
Key Responsibilities:
• Define reusable patterns and service journeys
• Drive research and insight generation for design
• Align design direction with technical delivery limits
• Promote consistency across service interactions
• Use analytics to refine and improve service designs
Requirements:
• University degree in related fields with 5 years experience
• Proven ability to design comprehensive se...