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Service Department Appointment Coordinator

Company

Biondi Motor Co

Location

Monroeville, United States

Type

Full-Time


Responsibilities:



  • Must be techolo

  • Determine customer’s primary concern and schedule the necessary appointment.

  • Establish and maintain great customer relationships that encourage repeat and referral business.

  • Work as a team player and uphold the company’s standards of professionalism and integrity.

  • Develop and maintain a knowledge base of the evolving products, services and needs of the dealerships.

  • Answer all incoming customer calls promptly and professionally.

  • Document conversations and update customer records after each interaction.

  • Setting service appointments using the company’s electronic scheduling system

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