Responsibilities:

• Must be techolo


• Determine customer’s primary concern and schedule the necessary appointment.


• Establish and maintain great customer relationships that encourage repeat and referral business.


• Work as a team player and uphold the company’s standards of professionalism and integrity.


• Develop and maintain a knowledge base of the evolving products, services and needs of the dealerships.


• Answer all incoming customer calls promptly and professionally.


• Document conversations and update customer records after each interaction.


• Setting service appointments using the company’s electronic scheduling system