WHAT YOU’LL DO​

As a Service Delivery Specialist, you will manage and coordinate service delivery, vendor collaboration and cross‑functional processes to ensure stable, high‑quality operations. You will support product teams, improve ways of working, and act as the link between business, tech and external partners to secure smooth daily operations. In this role, you will be responsible for the Sales Market Poland, consisting of Poland and Ukraine.

You will:

• Prioritize and translate expectations between business teams, tech teams and external vendors.
• Manage and follow up on service deliveries from external vendors and service providers.
• Ensure the quality of supplier deliverables and secure adherence to agreed service levels.
• Communicate with strategic vendors and global teams to ensure system stability for daily operations.
• Develop and improve support processes and wa...