Job Description

Customer Service Operations North Europe is delivering Maintenance, Upgrades, Installation and Issue resolution to our customers. We stand for quality and performance, and with a growing business we constantly are developing our capabilities and operations to stay attractive and professional to our customers.

What You Will Do

As a Service Delivery Manager, you will be responsible for managing a dedicated team of engineers as part of the Service organization delivering maintenance, issue resolution, upgrades and installation of Packaging and Processing equipment. You will ensure Tetra Pak provides our customers with a high quality of services, and that all issues are dealt with in the most effective way both for the customer and Tetra Pak.

• Lead, develop and manage the field force according to the OHS Regulations, Individual Development Plan’s, Global HR Processes and Company Policies.
• Lead the supervision of all p...