Mid Shift Schedule



-Manage end-to-end service delivery, lead complex transitions, and strengthen stakeholder relationships.

-Provide coaching and support to team members, securing consistent application of processes and service standards while driving continuous improvement across operations.



Qualifications:

> Bachelor's Degree holder

> 5 years of experience managing teams in a customer service-focused area

> Oral and written proficiency in English required

> Willing to work on a mid-shift schedule

- Lean Six Sigma (White Belt and Black Belt) preferred

- Managing end-to-end service delivery across regions

- Leading complex transitions and stakeholder relationships

- Driving continuous improvement initiatives

- Demonstrating exceptional organizational and prioritization skills

- Exhibiting proficiency in M365 and firmwide applications

- Engaging in digital tools and strateg...