Service & Customer Success Coordinator

Company

OPTIMA (DC) SOLUTIONS & SERVICES PTE. LTD.

Location

singapore, Singapore

Type

Full-time

            Responsibilities  Handling of customers complaints and issues 
Provide quotations for all service repair works 
Monitor the progress of repair/service and keep customers updated on the repair service issues 
Liaise with Service operation/technicians for all repair/customer service issues 
Liaise with suppliers for parts purchases and assist in inventory of spare parts 
Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources 
Coordinate with customers for technical issues to meet customer technical requirements 
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Service & Customer Success Coordinator

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