Scheduling for re-scheduling / PM / Sales Support / Breakdown calls / Installation & commissioning for TSEs and follow up with customer until closure of the activity.
Proactively calling customer to confirm the appointment.
MIV of parts for Technical Service Engineers
Creation of jobsheets
Administrator in maintaining the availability of all demo printers in the workshop
Creation and ensuring of spare part and service labour quotations to be sent to customers.
Proactively call and follow up on the customer PO to ensure that the delivery is on time
Invoicing in FieldAware system of completed service report and send to Customer Service team for final invoicing.
Cloud MIV to Customer Service Team
Fieldaware monthly report and Accrual report to finance during closing.(Bi-weekly)
Checking of Technical Servi...
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