Salary: £27,000 - £29,000 per annum depending on experience, plus Veolia benefits and pension. Hours: 40 hours per week, 8.30am to 5pm Monday to Friday. Location: Durham, DL17 9DT.

Benefits

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on groceries and well‑known retailers
• Resources to support your physical, mental and financial health
• One paid day leave per year to volunteer and support your community
• Ongoing training and development opportunities

Responsibilities

• Proactively communicate with customers and provide status updates.
• Maintain contact with drivers throughout the day.
• Upon drivers' return to the depot, complete the debrief process within the allocated time and report any necessary action or updates.
• Be the face‑to‑face contact with our drivers daily, supporting them to act on issues identified on the rounds.
• Report ...