Elevate customer service experiences at Belron Canada as a Service Centre Manager. Lead a committed team while directly engaging with clients and enhancing daily store performance.
As a Service Centre Manager, you will oversee daily operations and foster strong customer connections. This hands-on role demands a focus on accountability and driving strategic goals, making your leadership pivotal to team success. You'll actively seek ways to improve store revenue while maintaining exemplary service levels for clients.
Key Responsibilities:
• Serve as primary contact for customer service excellence
• Identify and pursue revenue-boosting opportunities
• Lead and manage the team towards achieving goals
• Monitor team progress and offer necessary support
• Demonstrate leadership through personal accountability
Requirements:
• At least 3 years of management experience preferred
• Background in sales is advantageous
• Passion for developing team members is essen...