Job Title: Service Center Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required:

Type of Travel:

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**The Opportunity:**

CACI is seeking a dynamic Service Center Manager to lead and transform our mission-critical IT service operations supporting a vital government program. In this key leadership role, you'll direct all aspects of our Service Center operations, including Service Desk management, Desktop Support teams, incident response and IT service request fulfillment, ticket escalation workflows, user communications and notifications, mobile device support, and the development and maintenance of knowledge base articles and standard operating procedures.

We're looking for an innovative leader who excels at building high-performing teams and delivering exceptional customer experiences in...