Responsibilities

• Greet and assist customers with inquiries, ensuring a positive and welcoming experience.
• Provide detailed information about products, services, and company policies, guiding customers to the appropriate resources.
• Resolve customer complaints or concerns promptly and professionally, escalating issues when necessary.

Qualifications

• Excellent communication and interpersonal skills with a friendly, customer-focused attitude.
• Ability to multitask, stay organized, and maintain a calm demeanor in a fast-paced environment.
• Previous experience in customer service or hospitality is a plus, but not required.