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Responsibilities

• Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufacturers service intervals.
• Ability to effectively communicate with customers regarding services recommended
• Performed and prepare service estimates, sells routine maintenance / repair services and conducts
• Follow-ups regarding unsold services and customer inquiries
• Performs opening and closing respons...