Service Advisor

Newbury (Berkshire)
£33,700 Basic | £40,000 OTE (uncapped bonus potential)

We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Newbury (Berkshire) area.

This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.

The Role

As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish.

Your responsibilities will include:

Welcoming customers and managing all service and repair enquiries
Understanding customer requirements and accurately logging vehicle concerns
Scheduling service appointments, vehicle drop-offs, and collections
Providing clear and transparent cost estimates and service recommendations
Keeping customers fully informed throughout t...