Service Advisor
£30,500 Basic Salary rising to £31,500 once accredited
Bury St Edmunds
Permanent / Full Time
Join a Busy Aftersales Team
We’re currently recruiting for a Service Advisor to join a successful main dealership in the Bury St Edmunds area.
This is a slightly different Service Advisor role, focused more on the behind-the-scenes coordination of the aftersales process rather than front-of-house customer interaction.
You’ll be responsible for keeping customers updated throughout the repair process while working closely with the workshop team to ensure excellent communication and customer satisfaction.
The Role
* Liaising with customers regarding vehicle progress and repairs
* Making outbound calls to update customers throughout the service process
* Working closely with the workshop and technicians regarding ongoing jobs
* Supporting the smooth running of the aftersales department
* Ensuring customers receive a high level of serv...