Responsibilities:

• Provide administrative support to the service team in the HVAC industry.
• Coordinate and schedule service appointments with customers.
• Receive and process service requests and inquiries from customers.
• Prepare and maintain service documentation, including work orders and service reports.
• Ensure accurate and timely recording of service activities and customer interactions.
• Assist in managing inventory and ordering of service parts and supplies.
• Coordinate with internal teams to ensure timely resolution of service issues.
• Support the service team in administrative tasks, such as data entry and filing.
• Handle customer inquiries and provide excellent customer service.

Requirements

• Diploma/Degree in Business Administration or related field.
• Prior experience in administrative support role, preferably in the HVAC industry.<...