Job Summary / Objective

The Service Account Manager (SAM) serves as the primary sales representative for After Sales Service. This role leverages technical expertise, organizational skills, and customer knowledge to influence customer decisions and align Optima’s products and services with customer needs, driving long-term value and revenue growth.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Establishes, develops, and maintains strong relationships with assigned customers; researches customer needs and recommends appropriate service products and solutions.
2. Prepares and presents quotations for service offerings, including maintenance, upgrades, training, and audits.
3. Identifies service and improvement opportunities at customer sites and collaborate...