Encore Talent Solutions is currently seeking a Senior Voice Engineer for a position located in Tampa, Florida. This position will work in a hybrid model both onsite at the Tampa office location and some days working remotely as well.

Overview:

The Senior Voice Engineer is responsible for the design, implementation, administration, and support of enterprise voice and unified communications systems. This role ensures the reliability, security, and performance of voice infrastructure while leading telephony modernization initiatives and supporting business communication needs.

Key Responsibilities

• Design, implement, and maintain enterprise voice solutions including VoIP, SIP trunking, call routing, and unified communications platforms.
• Administer and support voice systems such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Microsoft Teams Phone, Zoom Phone, Avaya...