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Senior Vendor Management Analyst, GWAM Vendor Management

Company

Manulife

Location

Quezon City, Philippines

Type

Full time

As a Senior Vendor Management Analyst, you will play a key role in managing global custodial and vendor relationships across North America. Acting as a trusted advisor, you will help ensure strong governance, effective service delivery, and compliance with regulatory standards. This role offers the opportunity to work closely with cross-functional stakeholders, gain exposure to global operations, and drive continuous improvements in vendor management processes. You’ll strengthen your expertise in vendor oversight, risk, and financial operations while contributing to a high-performing, collaborative team.

Position Responsibilities

  • Lead vendor oversight activities, including scorecards, SLA tracking, and SOC report reviews
  • Analyze and validate vendor data, ensuring accuracy and integrity across systems (e.g., ProcessUnity)
  • Manage day-to-day vendor relationships and support issue resolution and escalations
  • Monitor vendor performance, r...
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