Job Title: Senior UX Researcher and Designer

Labor Category: Analyst 3

Location: 2 Metrotech Center, Brooklyn NY, 11201 (3 Days onsite 2 days remote)

Scheduled Work Hours: Normal business hours, Monday through Friday 9am to 5pm, 35 hours/week (not including mandatory unpaid meal break after 6 hours of work)

Job Type: Contract

Duration: 12 Months

Pay Rate: $70 - $80 per hour

SCOPE OF SERVICES:

The Senior UX Researcher and Designer is a strategic partner who ensures New York City government services are driven by rigorous evidence and New Yorker-centered insights. Reporting to the Director of Design, you will spearhead high-impact discovery sprints for the City’s most critical public services. You will work in lockstep with product managers, digital strategists, designers and analytics expert to triangulate qualitative findings with quantitative data, ensuring every product decision is grounded in a holistic unders...