Job Description
Design and conduct user research (both quantitative or qualitative) on business’ needs to inform stakeholders player’s situation and direction to consider regarding user behaviour, marketing, feature or product strategies.Manage the research execution logistically and ensure the research quality consistent and results are objective.Construct and conduct surveys – assure all questions are meaningful and could answer all business’ needs (such as user behaviour validation, pain point severity, product healthiness tracking).Partner closely with different functions (including Operations, Revenue, Marketing, Esports team) to understand business context and goals.Be the voice for our players and provide strategic recommendation based on their needs, behaviour and experience.Actively contribute to the discussion on the optimal way to conduct test and player’s study to continuously improve player research flow.
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