We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training, and continuously improving training effectiveness through assessments and coaching.

Description / Requirements

• Job title: Trainer/Senior Trainer Credit Card Operations
• LOB: Banking, Financial Services, and Insurance (BFSI)
• Account: Financial/ Credit Card
• Location: On‑site in Taguig
• Work Timing: Shifting
• Salary: 33,000 - 38,000 basic / 2,000 allowance
• Target start date: Immediately/Asap

Requirements

• Bachelors degree or equivalent experience is required
• At least 2 years of relevant experience as a Trainer in a BPO setting
• 35 yrs in disputes, fraud, chargebacks, or c...