Overview At Jerry.ai, we are moving past fragmented, time‑consuming processes to create a seamless, automated platform for managing car ownership. Your role will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). You will shape how modern LLM systems, human‑in‑the‑loop feedback, and computer‑use agents redefine the industry.

Key Responsibilities

Lead end‑to‑end development for our AI platform and customer experiences, from initial roadmap to rollout.

Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.

Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.

Drive systematic improvement in answer quality, customer satisfaction, and auto...