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Senior Technical Lead, Global Customer Assurance
Job ID: 36169

Job Level: PT1 Advance

Job Location: Bangalore/Gurugram

Function: Chief Operations Office(COO)

Employment Type:

Full time
Why we need this role
The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of business problems across IP/SDWAN domain. Acts a point of contact on multiple functional areas related to IP technologies and able to configure the Circuits on different vendor equi...