Elevate your career as a Senior Technical Consultant at Crossfuze, guiding clients in automating processes within ServiceNow. This fully remote role is available exclusively to candidates in Canada.
As a Senior ServiceNow Technical Consultant, you will provide hands-on development support, coordinate with engagement managers, and draft user stories while addressing technical inquiries. Your role is crucial for implementing new functionalities and maintaining system performance through troubleshooting and documentation processes.
Key Responsibilities:
• Develop and configure applications and modules in ServiceNow
• Implement new functionalities by adhering to best practices
• Draft user stories and acceptance criteria collaboratively
• Troubleshoot upgrades, patching, and release management
• Conduct technical training and sessions for customers
Requirements:
• 4+ years’ experience in ServiceNow implementation and customization
• Strong understanding of ITI...