Position Summary


The Senior Systems Analyst - Blackbaud CRM provides technical and functional support for the University’s fundraising applications, specializing in the Blackbaud CRM (BBCRM). The Senior Systems Analyst acts as subject matter expert for the Blackbaud CRM and translates business requirements into the system. Reporting to the Director, Solutions Lead - Fundraising, the Senior Systems Analyst assists in the project builds, daily administration, maintenance, and optimization of the BBCRM environment to meet the needs of University Development and Alumni Relations (UDAR). This role focuses on designing, developing, maintaining and implementing new enhancements and existing functionalities, executing technical workflows, assisting with data integrity, and providing escalated support. The Senior Systems Analyst helps bridge the gap between fundraising business logic and system configuration, ensuring that the platform effectively tracks donor lifecycles and supp...