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Senior Support Engineer| OpenText NNMi | Oslo, Norway

Company

Infosys Limited

Location

oslo, Norway

Type

Full-time

Position

Senior Consultant – OpenText NNMi, Shell/Python Scripting – Oslo, Norway – ENGNE – Competitive (including bonus)

Job Description

As a Senior Consultant you contribute across the consulting lifecycle. You define problems, propose and refine solutions, develop, configure and deploy overall solutions, guide teams on processes and deliverables, contribute to proposals, client training and internal capability building, and detail project scope.

Required

  • Experience with OpenText NNMi (topology discovery, fault/performance monitoring, correlation, RCA).
  • Hands on with OpenText Network Automation (NA) for NCCM, compliance, rollback.
  • Good understanding of SNMP and SSH for device monitoring/automation.
  • Basic Linux/Windows administration.
  • Ability to handle alerts, incidents, and NOC operations.
  • Familiarity with ITIL/ITSM (Incident/Problem/Change).
  • Ready for 24/7 operations...

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