Position Title: Senior Specialist, Customer Service

Division: SBD

Department: Business Care

Reports To: Business Care Manager

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job: The aim of the Business Care team is to deliver Industry Leading Customer Service & build excellent working relationships with our customers providing professional and consistent Customer Support.

You’ll get to: