about the company.A leading regional banking institution with an extensive global footprint. The organization focuses on delivering robust technology infrastructure and standardized system support to optimize cross-border operations.

about the job.An exciting opportunity has arisen for a technical professional to manage day-to-day application stability and operational support within a critical technology division.

• Coordinate incident resolution activities by partnering with various internal departments and external service vendors.

• Oversee end-of-day batch processing routines across multiple regional applications to ensure successful completion.

• Provide initial troubleshooting, gather diagnostic data, and deliver effective workarounds to sustain business functions.

• Monitor systems and infrastructure proactively while driving root-cause analysis investigations for complex problems.

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