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Senior ServiceNow Developer

Company

Scandinavian Tobacco Group Tobacco Service B.V.

Location

lisboa, Portugal

Type

Full-time

Are you passionate about designing digital experiences and automating employee lifecycle processes? Join our dynamic organization as a Senior ServiceNow Developer and help us design, develop, and enhance our HR, IT and Finance solutions on the ServiceNow platform that improve employee experience and operational efficiency.

Key Responsibilities

  • Configure and enhance HRSD (Case Management, Employee Service Center, Lifecycle Events, Knowledge, HR Catalog) and implement compliant workflows, journeys, and automated approvals.
  • Build and maintain Service Portal / Employee Center components, ensuring seamless user experiences.
  • Implement integrations with external systems (SuccessFactors, SAP, Jira, recruitment, payroll, document management) via REST/SOAP APIs, and IntegrationHub, ensuring secure handling of sensitive HR data through ACLs, roles, and compliance controls.
  • Produce and maintain technical documentation (solution de...

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